Drivo Rent A Car JFK Airport – Location, Shuttle Pickup, Booking Rules, Prices, Deposit & Reviews

Drivo Rent A Car JFK is located at 124-10 South Conduit Ave, South Ozone Park, NY 11420, and is about 0.5 miles from the JFK terminals.

Arriving passengers can take the AirTrain JFK to Federal Circle. From there, they can board the free car rental shuttle to reach Drivo’s facility.

How to book a Drivo Rental Car at JFK Airport?

Go to drivo.com and select JFK Airport as the pick-up location. 

• Enter travel dates and pick-up and drop-off times. 

• Choose a vehicle. 

• Enter your credit/debit card details.

• At the check-out page, a confirmation number will be generated. 

Confirmation email will be sent to the renter’s registered email address. 

Essential booking rules: Vehicles are reserved up to 2 hours after the scheduled pick-up time. After that, vehicle availability is not guaranteed. 

• For prepaid reservations, changes are allowed up to 24 hours before pick up. 

• For prepaid bookings, Drivo at JFK allows rate adjustments. No refund is permitted for lower car rental prices. 

• A 150 USD cancellation fee is charged if the booking is cancelled anytime before pick up. 

Pick up Spot for Drivo Car Rental at JFK Airport

Drivo Rent A Car JFK is located off-site in South Ozone Park, NY. The car rental company operates Monday to Sunday between 6:00 AM and 12:00 AM.

Shuttle pick-up: Passengers after exiting the baggage claim can call +1 855-550-0008 to request a shuttle on arrival. Shuttle service is available during business hours. The ride takes about 5-10 minutes. 

Flight delays: In case the flight is delayed, Drivo holds the reservation until the business day. Passengers must notify Drivo JFK customer service up to 2 hours before the scheduled pickup. 

What information should travelers know before picking up a rental car from Drivo at JFK Airport?

Travelers must have these documents before picking up the car with Drivo at JFK Airport:

• Valid, original driver’s license

• Credit card in the renter’s name

• Booking confirmation

• A passport for international travelers.

Minimum age requirements: The minimum driver’s age is 18 in New York. Drivers aged 18-20 years pay 79.99 USD per day as an underage fee.

• Young drivers between 18 and 20 years can only book economy or compact cars. 

• Drivers aged between 21 and 25 years pay 25 USD per day. 

• The maximum age permitted for drivers is 80 years. 

Authorization charge: Drivo charges an authorization deposit of 500 USD in addition to the rental cost. 

• Authorization deposits are released 4 weeks after return.

• Debit cards are not accepted for local residents at the Drivo JFK airport location. 

• International travelers can use a debit card for some vehicles. A credit card is mandatory for them for luxury or larger categories.

Rental duration: Drivo Rent A Car allows a maximum of 30 consecutive days from the JFK location. 

Drop Off Spot for Drivo Car Rental at JFK Airport

Drivo rent a car New York airport accepts drop-off vehicles at the same address: 124-10 South Conduit Ave, South Ozone Park, NY 11420. This applies to all the standard reservations and one-way rentals.

After-hours return: Travelers need to park the vehicle in the designated area and drop keys in the secure drop box. 

Please note that the airport shuttle service would not be available after 12:00 AM (midnight). 

Vehicle Return Rules For Drivo Car Rental at JFK Airport

Passengers must return by the same time mentioned in the booking agreement to avoid a late fee of 75 USD. 

Fuel policy: Fuel policy is full-to-full or same level as pickup.  Travelers need to record the fuel level at the time of pickup. 

Late return rules: Passengers will be charged 50 USD extra per hour if returned 45 minutes after the scheduled drop-off time. 

Drivo Car Rental JFK Airport phone number

Passengers can contact Drivo Car Rental JFK for shuttle requests, last-minute reservations, and customer service support. 

Drivo Car Rental JFK Airport Reviews

Drivo Car Rental at JFK Airport has mainly mixed reviews. While travelers appreciate low prices and shuttle services, there are complaints about long waiting times, authorization deposit issues, and hidden post-rental charges.

TrustPilot has a rating of 2.7 out of 5. Revers shared a positive experience about low daily rates, shuttle availability, and friendly staff. However, customers are critical about long waits during pick up, unclear rental agreements, and disputes over deposits and fees.

On Yelp, the average rating is 2.8/5 from 167 reviews. Reviews are mostly negative and raise concerns over pressure for insurance, billing disputes, and car condition issues.

On TripAdvisor, there are mostly mixed reviews where car rental has earned praises for its convenient JFK location and time-bound shuttle service. But there are many complaints about hidden fees that are not disclosed in contracts and inconsistent vehicle quality.

Reddit has been rated extremely negatively. There are multiple users who report scams, fraud attempts, and geo-fence facilities. For instance, one user has reported that after booking a Drivo car with Expedia, they have to pay triple the original rate due to a location mismatch.

Another reviewer from Reddit has stated that “Drivo is horrible.” They further described that car rental vendors at JFK are attempting insurance fraud. The vendor collects a security deposit at JFK, which is illegal in New York. 

Vehicle Choices at Drivo Car Rental JFK Airport

Drivo JFK vehicle options include economy cars, luxury cars, SUVs, and larger minivans. The features offered at JFK airport include automatic transmission and models from major brands like Ford, Mitsubishi, Nissan, Toyota, and Volkswagen. 

Drivo Rent A Car JFK offers an off-site pick up and drop off located within a mile away and can be accessed through a free on-demand shuttle. The company offers competitive rates from JFK Airport starting as low as 29 USD per day and offers a range of vehicle options from economy to SUV and luxury vehicles. 

Before booking, travelers must review the policies carefully. The company charges an authorization deposit of 500 USD at the time of pickup. In addition, there is an underage driver's fee. Also, check the fuel policy requirements.

Optional insurance options such as Collision Damage Waiver and Supplemental Liability Insurance are available at the counter, which offer accidental coverage up to 100,000 USD per accident. 

Reviews for Drivo car rental JFK are mostly negative. Feedback from Yelp and TrustPilot highlights competitive rates and timely shuttle pick-ups. However, many users report hidden fees that are not mentioned in contracts and high-pressure upselling for insurance.