TAP Portugal operates from Terminal 1 at John F. Kennedy International Airport (JFK). The TAP Portugal Terminal at JFK offers direct daily flights to Lisbon, handling both departures and arrivals.
In November 2021, TAP Portugal resumed its services to JFK after a hiatus. As of 2026, the airline continues to operate non-stop flights from JFK to Lisbon.
Departure at TAP Portugal JFK Terminal
TAP operates nonstop flights from Terminal 1 to Lisbon Humberto Delgado Airport (LIS). The airline also offers direct flights from TAP Portugal JFK Terminal to Ponta Delgada in the Azores.
TAP departs from JFK Terminal 1 at 10:00 PM and arrives in Lisbon the next day at 10:05 AM. The non stop approximately takes approximately 6h 50m to travel from JFK to Lisbon.
Check-in: The TAP Portugal check-in counter at JFK is located on Level 3, which is the Departures Level of Terminal 1. Passengers with checked baggage must drop off their bags at this counter. Even if they have completed online check-in, they still need to collect the boarding pass from the check-in counter.
Security screening: TSA security checkpoint for TAP Portugal fliers is located on Level 3. Travelers must have their boarding pass and ID/passport handy to enter security.
Boarding: TAP Portugal begins the boarding process at JFK 45 minutes before departure. The boarding pass and display screens show gate information for JFK. Gates 1-4 in Terminal 1 are dedicated to TAP Portugal boarding.
Arrivals at TAP Portugal JFK Terminal
All TAP inbound flights from Lisbon and other connecting European routes use Terminal 1 for international arrivals. Upon arrivals travelers remain inside the secure arrival corridor at the TAP Air Portugal terminal at JFK.
Immigration: All arriving TAP Portugal passengers must clear U.S. immigration on the Lower Level ( Level 1). The TAP Portugal arrivals level at JFK Terminal 1 facilitates standard passport control lanes for U.S. citizens and permanent residents. There are separate lanes for non-U.S. citizens, visaholders and other international visitors.
Baggage claim: After passport control, the passenger proceeds to the baggage claim area. Carousels 5-8 are assigned to TAP Portugal arrival flights. If the missing or delayed travelers can report the issue at the TAP baggage service desk located inside the arrivals halls.
Customs: After collecting baggage, passengers proceed through customs inspection. Travelers must submit a customs declaration form. Also, officers may conduct a brief inspection of both checked and carry-on luggage.
Amenities Available to TAP Portugal Passengers at JFK Terminal 1
The TAP Portugal terminal at JFK offers amenities for convenient travel.
|
Amenity Type |
Details |
|
Free access via "Free JFK WiFi". |
|
|
Charging Stations |
At gates and seats. |
|
ATMs |
On the arrivals and departures levels. |
|
Near check-in and at the arrivals hall. |
|
|
Baggage Storage |
Smarte Carte at the Arribal Hall |
|
Nursing Stations |
Mamava lactation pods near Gate 1. |
|
Indoor and outdoor post-security. |
|
|
Water Stations |
Opposite Gate 4. |
|
Showers |
Available at all lounges in JFK Terminal 1 |
|
Lounge Access |
Air France Lounge near Gate 1 (Star Alliance part of TAP Portugal) |
Airline-Specific Services by TAP Portugal at JFK Terminal 1
Besides all the amenities and facilities, TAP Portugal offers a last-minute flight service to add flexibility to travel.
These airline services can be requested at the TAP Portugal terminal at JFK.
|
Service |
Approx. Fee (USD) |
By What Time Can Request at JFK Terminal 1 |
|
Flight Change |
110-280 USD (depending on the fare) |
Up to 3 hours before scheduled departure |
|
Flight Cancellation |
110-280 USD (depending on the fare) |
Before flight departure (24-hour free cancellation applies if the ticket was booked 7+ days in advance) |
|
Extra Checked Baggage |
100-150 USD (1st extra bag, depending on international route) |
Up to check-in cut-off time (usually 45 minutes before departure) |
|
Excess / Overweight Baggage |
70 - 185 USD (per kg, depending on international route) |
At the airport check-in counter before the bag drop counter closes |
|
Flight Upgrade (Economy → Business) |
Fare difference + 350 - 500USD upgrade fee |
Until check-in closes, subject to seat availability |
|
Pet Travel – In Cabin |
185–220 USD |
Must be requested 48 hours in advance; check-in must be completed at TAP Portugal JFK Terminal |
|
Pet Travel – Cargo / Hold |
280–370 USD |
Must be requested 48 hours advance; check-in must be completed at TAP Portugal JFK Terminal |
|
Unaccompanied Minor Service |
75–175 USD |
Must be arranged 24 hours before departure; arrive at the airport at least 2 hours early |
TAP Portugal Terminal Map
JFK Terminal 1 features Departure on Upper Level and Arrivals on Lower Level.
Beyond the TAP Portugal flight departure hall at JFK, travelers can access 2 concourses: South and West. These concouses houses the boarding gates for TAP Portugal flights.
Travelers can access the interactive map to identify the TAP Portugal terminal location at JFK Airport
TAP Portugal's JFK terminal is the primary hub for passengers travelling to Lisbon and the rest of Europe. With daily non-stop flights, flyers benefit from well-organized departures, including check-in on level 3, security checkpoints, and boarding at Gates 1-4. For arrival passengers, TAP Portugal has dedicated carousels that ensure quick retrieval of bags.
In addition to various amenities and facilities, TAP Air Portugal travelers will have access parneered Air France lounge. ALso the airline offers specific services that add flexibility for last-minute travel needs.
Frequently Asked Questions
Yes. TAP Portugal JFK Terminal operates non-stop flights to Ponta Delgada in the Azores. Alternatively, Azoers Airlines also offers flights on the same route from Terminal 1.
No. TAP Portugal operates from Terminal 1 at JFK. JFK Terminal 5 mainly serves JetBlue.
You can call TAP Portugal customer service at +1-800-903-7914 for assistance with flight booking, check-in, and other travel inquiries.
TAP Portugal flyers can access Smarte Carte baggage storage located in the arrivals hall of JFK Terminal 1. It opens daily from 7 AM to 10 PM.