Kenya Airways Terminal at John F Kennedy International Airport (JFK)

Kenya Airways uses Terminal 4 at JFK Airport, which handles all the departures and arrivals. Kenya Airways at JFK Terminal has expanded its codeshare partnership with Delta Airlines. 

As a Sky Team Alliance member, Delta Airlines places its code on Kenya Airways’ nonstop Nairobi to JFK flight. This arrangement allows passengers to connect easily from New York to many U.S. cities, such as Boston, Buffalo, Norfolk, and Syracuse.

Departure at Kenya Airways JFK Terminal

Kenya Airways usually departs from JFK Terminal 4 in early/mid-afternoon around 13:45 local time and arrives in Nairobi the next day mid-morning. This is the main international long-haul route from New York directly to Nairobi.

Check-in: Departing passengers can complete check-in online or at the airport. Arrive 3 hours early to complete check-in at Kenya Airways departure terminal at JFK. Check-in counters are located near Row 6 on the departures level.

Baggage: There are dedicated baggage counters at the departures level. Passengers can use these counters to purchase additional baggage allowance, drop off the checked luggage, and collect baggage tags. 

• The airline allows 1 checked baggage allowance up to 30 kg for Economy Class, and 2 baggage allowances for Premium Economy and Business Class. 

Security screening: For Kenya Airways at JFK Terminal departure level, there are no options for TSA PreCheck. All travelers must go through the standard screening. However, passengers can use the  T4 RESERVE service to book a time slot for security screening in advance, thus helping reduce the security wait times at JFK. 

Boarding: At Kenya Airways, being assigned gates from B20 to B39 in Concourse B. For the exact boarding gate, passengers must check their boarding pass as well as confirm details at the check-in counter. Kenya Airways starts boarding about 30 minutes before departure. 

Arrivals at Kenya Airways JFK Terminal

Kenya Airways flight departs from Nairobi late at night, around 23:35 local time, and lands in JFK Terminal 4 early the following morning, around 6:35 AM local time. At the Kenya Airways arrival terminal at JFK, passengers must clear immigration before proceeding to the baggage claim to collect their luggage. 

Immigration: Upon arrival, look for the Customs and Immigration counter. U.S. and Canadian citizens can use the Mobile Passport Control for expedited screening.

Baggage claim: After clearing immigration, proceed to the baggage claim area. Check the overhead display screens for carousel assignments. Baggage retrieval may take 25-35 minutes, depending on the peak travel hours.

Services Available to Kenya Airlines Passengers at JFK Terminal 4

Kenya Airways JFK terminal offers free WiFi. In addition, charging ports are available in seating areas across all concourses. Other facilities include:

Lounge: Kenya Airways does not have a dedicated lounge at JFK Terminal 4. As a Sky Team members its business class passengers can use the Delta Sky Club at Concourse B near Gate 31. 

Another lounge that Kenya Airways passengers can use is the  Primeclass Lounge, located near Gate B29 in Terminal 4 at JFK. This is freely accessible to 

• Kenya Airways Business Class passengers

• SkyTeam Elite Plus frequent flyers

• Priority Pass holders

Dining: Restaurants at JFK Terminal 4 features quick-servioce and fine dining. Some well-known eastiblishments icluyde Shake Shack, McDonald’s, and Starbucks. There are dining outlets that offer child-friendly menu options. 

Shopping at JFK Terminal 4 is quite extensive, with options ranging from duty-free stores to well-known luxury boutiques from Kiehl’s and Michael Kors. JFK terminal for Kenya Airways features 30-plus shopping outlets. 

Lost and found: If experiencing an unexpected delay for checked luggage, contact the Kenya Airways baggage service desk in the baggage claim area (Level 1). Travelers must file a Property Irregularity Report (PIR) before leaving the airport. 

• Passengers who lost an item inside the check-in areas, security screening, gates, or restrooms can contact the JFK Terminal 4 Lost and Found located at Level 1, landside. 

Baggage storage: The baggage storage service at JFK Terminal 4 is operated by Smarte Carte, which operates 24 hours a day, 7 days a week. Fee charged based on the luggage size per 24-hour period. For small items up to 32 inches, it costs 25 USD per 24 hours, while larger items may be charged up to 35 USD per 24 hours. 

Other facilities that Kenya Airways passengers can access include:

• Information desks.

• Meet and greet service.

• Nursing room.

• Pet relief area.

• Currency Exchange Counters and ATMs

• Chapels for Catholic, Protestant, Jewish, and multi-faith.

• XpresSpa for massages

JFK Airport Kenya Airways Terminal Map

Kenya Airways JFK Terminal has a clear layout. The Arrival Level includes the baggage claim and ground transportation options. The Departure Level has a check-in area, security screening, and a boarding gate. Besides, the departure level has many lounge options along with shopping and dining outlets.

Explore the interactive JFK Terminal map to locate important checkpoints - check-in counters, security screening areas, baggage claim, and boarding gates.

The Kenya Airways Terminal at JFK handles all the departure and arrival flights, including its direct flight to Nairobi. Being a SkyTeam member, it partners with Delta Airlines for extended connections and lounge access.

Passengers can find the dedicated Kenya Airways check-in counter near Row 6 and security option like like T4 RESERVE to book screening in advance.

At JFK Terminal 4, Kenya Airways passengers can also experience amenities like free WiFi, charging stations, lounges, and a variety of dining and shopping options.

Passengers can also access the terminal map that helps with navigation, with arrivals on Level 1 and departures on Level 2, and is connected to Concourse B gates.