ACE Car Rental JFK Airport: Location, Shuttle, Booking, Prices & More

ACE Car Rental JFK Airport operates as an off-site provider with a free shuttle to and from terminals. The ACE car rental office is located at 124-20 S Conduit Avenue, Federal Circle. The location is 5 minutes from the John F. Kennedy International Airport.

Travelers with a scheduled departure from JFK Airport must return the car to the same ACE office. The office operates daily from 6:00 AM to 11:30 PM.

How to book an Ace Rental Car at JFK Airport?

Booking a vehicle with ACE Rent A Car at John F. Kennedy International Airport can be done online or by phone.

Book on the ACE website: Visit the official ACE Rent a Car website and select JFK as the pickup location. Enter travel dates, pickup and return times, and the type of vehicle required. The portal will show the total rental price, including taxes and fees, before the traveler confirms the reservation.

Use a price comparison website: Passengers can also rent a car at JFK, New York, via travel comparison platforms such as Kayak or Momondo. The platform allows users to compare car options and choose the best deal.

Book by phone: Call 855-550-0008 (Ace Rent a Car JFK phone number) to make a new confirmation. change/cancel or confirm existing car reservation.

Pro Tip:  Last-minute rent-a-car bookings from JFK Airport are subject to availability. It is advisable to book a car at least 24 hours in advance. 

Pick up Spot for Ace Car Rental at JFK Airport

Travelers need to pick up the car from 124-20 S Conduit Avenue, Queens, New York, NY 11420. Pick up is available daily from 6:00 AM to 11:30 PM. 

There are no ACE car rental counters inside the airport terminals. Travelers must take an Air Train followed by a shuttle to reach the location. 

Steps to pick up the car:

• After collecting the luggage, travelers must follow the signs to AirTrain JFK from any terminal. 

• Board the Air Train JFK to Federal Circle. The ride is complimentary within the airport premises. 

• Exit the station and proceed to street level. 

• Follow the signs to Free Shuttles to Off-Airport Hotels and Rental Cars.”

• Reach the shuttle roundabout and call 855-550-0008 for the ACE shuttle. 

• The shuttle usually takes 10 minutes to arrive and takes about 5 minutes to reach the rental office. 

What information should travelers know before picking up a rental car from ACE at JFK Airport?

Before picking up the car from ACE at JFK, customers should know important requirements and policies. 

Documents required: The following paperwork is required at the JFK ACE Car Rental office:

• Reservation or booking confirmation

• Valid driver’s license

• Credit or debit card in the driver’s name.

• Proof of full coverage of the insurance. If not available, need to purchase the car rental insurance from the company counter. 

• International travelers must present their passports and their round-trip flight tickets. An International Driving Permit (IDP) alongside the original driver’s license is required. 

Payment method: ACE accepts Visa, MasterCard, American Express, and Discover credit cards. 

• All debit cards are accepted at the time of pick up. 

• The debit/credit card must be in the driver’s name. 

• ACE does not accept cash, prepaid cards, MCU cards, cheques, money orders, Visa Electron cards, or other electronic use-only cards.

Security deposit: If using a credit card, a security deposit of 350 USD plus the estimated booking cost will be blocked on the card at the time of pickup. When using a debit card, a security deposit of 500 USD is required.

Age requirements: Car rental companies at JFK Airport require drivers to be at least 21 years old to rent a car. 

• Drivers aged 21 to 24 years pay a young driver fee of 5 USD per day.

• Large vehicles require drivers to be 25 years or older. 

Optional services and fees: There are add-ons available at the ACE car rental counter at JFK, which include:

Geographic driving restrictions: ACE rental cars can only be driven in these areas:

Drop Off Spot for Ace Car Rental at JFK Airport

To drop the car at JFK Airport, take the Belt Parkway or Van Wyck Expressway to reach 124-20 S Conduit Avenue, Queens, NY 11420. Follow the signs for rental car returns as you approach the location. 

• Park the vehicle at the ACE parking lot. 

• Take all personal belongings and hand over the keys to the staff member at the return desk. 

• The staff will inspect the vehicle and check the fuel level.

After the return process is complete, passengers can take the ACE shuttle to Federal Circle and then take the Air Train JFK to the assigned terminal. The total travel time from the rental office to the terminals usually takes 15 to 20 minutes.

Fuel policy: Vehicles are provided with a full fuel level at the time of pickup. Travelers must return the car with the same fuel level. If the vehicle is returned with less fuel, ACE will charge a refueling fee based on the local per-gallon rate.

Return hours: Travelers must return the car during business hours from 6:00 AM–11:30 PM. If returned late, ACE at JFK charges an additional hourly fee based on the vehicle’s daily rate.

Vehicle Return Rules For Ace Car Rental at JFK Airport

Fuel policy: Vehicles are provided with a full fuel level at the time of pickup. Travelers must return the car with the same fuel level. If the vehicle is returned with less fuel, ACE will charge a refueling fee based on the local per-gallon rate.

Return hours: Travelers must return the car during business hours from 6:00 AM–11:30 PM. If returned late, ACE at JFK charges an additional hourly fee based on the vehicle’s daily rate.

Ace Car Rental JFK Airport phone number

Here is the main contact information for ACE car rental at JFK Airport:

Ace Car Rental JFK Airport Reviews

Reviews for ACE Rent A Car from JFK Airport are mostly below average. On TrustPilot, the car rental has a rating of about 2.7 out of 5 stars based on 37 reviews.

Many riders prefer ACE because of its lower rates. However, common consumer complaints focus on long waits, insurance pressure, and additional charges. 

Examples from reviews: A few travelers rated 5-star ratings for staff members Akbar, Amin, and Fred, who helped with the easy pick-up process. 

• There are negative reviews for overcharges, as one traveler paid for 2 days but was charged for 3 days after dropping off the car. There is also a strong pressure to purchase insurance after midnight. 

• There is another detailed account that describes a 15-passenger van booked through Expedia. The driver faced a sudden requirement for insurance, which ended up paying double despite having a valid proof of coverage. 

Vehicle Choices at Ace Car Rental JFK Airport

ACE at JFK offers the following vehicle categories: 

ACE offers cheap and affordable car rental options near JFK Airport. The office for ACe Rent A Car at JFK is located 5 minutes from the terminals at 124-20 S Conduit Avenue and offers free shuttle service via Air Train for easy pick up and drop offs. 

By booking at least 24 hours in advance through Kayak or Momondo, passengers lock in the best rates and avoid last-minute issues. Travelers must have a valid driver’s license, a credit or debit card, and proof of full coverage insurance for vehicle pick-up. 

The car rental operates from 6:00 AM–11:30 PM. Travelers must return vehicles with the same fuel level to prevent extra charges.