Hawaiian Airlines passengers access JFK Termianl 8 for departures and arrivals. At present, the Hawaiian Airlines JFK Terminal operates non-stop service to Honolulu, Hawai‘i (HNL). There is no other nonstop Hawaiian Airlines routes from JFK to other destinations.
Earlier the Hawaiian Airlines used to operate from JFK Terminal 4 but shifted its operation to JFK Terminal 8 in 2025.
Departure From Hawaiian Airlines JFK Terminal
Hawaiian Airlines JFK Terminal schedule departure at 09:05 AM local time and arrives in Honolulu around 1:40 PM local same day. Level 1 of the JFK Terminal 8 handles the check-in, baggage drop, security, and boarding for Hawaiian Airlines passengers.
Check-in: Hawaiian Airlines check-in counters are located in the departure hall of Terminal 8, which is the main floor of Level 1. The check-in counters open 3 hours before flight departure and close around 45 minutes before departure. Self-service kiosks are also available near the check-in area.
Baggage handling: The baggage counter for Hawaiian Airlines are locateds next to the check-in counter in the departure hall of Terminal 8. The baggage counter closes 45 minutes before departure.
Security: Security screening for Hawaiian Airlines passengers is completed at Level 2 of JFK Terminal 8. There is no dedicated Hawaiian Airlines security lane. TSA PreCheck or CLEAR is available for eligible passengers.
Boarding: Hawaiian Airlines flight board from Gates 12–14 within Terminal 8. After security, travelers should follow the signs to Concourse B or C as indicated in their boarding pass. The concourses are connected by walkways within Terminal 8.
Arrivals From Hawaiian Airlines JFK Terminal
The return flight from Honolulu starts at 15:35 local time and arrives at Terminal 8 at JFK the next morning at 06:30. Passengers should exit teh aircraft and follow the signs for “Arrivals” and “Immigration”.
Immigration: After exiting the jet bridge, passengers enter the main arrivals corridor at the Hawaiian Airlines terminal at JFK, which leads to the immigration hall. Inspection clearance takes between 30 and 60 minutes, depending on the arrival traffic.
Baggage claim: Follow the signs to Baggage Claim in Terminal 8’s Arrival Hall. Baggage for international arrivals appears 25-45 minutes after landing.
Services Available From Hawaiian Airlines JFK Terminal
Passengers flying from the Hawaiian Airlines JFK Terminal can access the airport amenities like
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Charging stations
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A variety of restaurants, cafés, and bars
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Retail shops and duty-free stores
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Currency exchange and ATMs
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Nursing suites & family restrooms
In addition to that, Hawaiian Airlines does not operate its lounges at JFK, but its passengers can use the partner lounges like American Airlines / British Airways Greenwich Lounge located near Gate 12.
Other lounges that Hawaiian Airlines passengers can access - British Airways Chelsea Lounge, the British Airways Soho Lounge, and the American Airlines Admirals Club.
Alternatively, passengers can access the airlines sperfic services from Hawaiian Airlines JFK Airport terminal
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Flight changes: Hawaiian Airlines has no change fee policy for most fares - Main Cabin, Extra Comfort, and First/Business. If making changes to the JFK Airport, passengers need to pay the fare difference if the new flight costs more than the original one.
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Cancellations: Passengers can cancel tickets from JFK Airport up to 3 hours before departure. The airline will issue the future travel credit. Refundable fares may incur a cancellation fee of 150 USD.
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Flight upgrades: Travelers can request a seat upgrade to First/Business Class at the Hawaiian Airlines JFK Airport terminal. Upgrades from JFK to Honolulu cost around 1050 USD one way dispensing on availability.
Hawaiian Airlines JFK Terminal Map
Hawaiian Airlines JFK Terminal 8 features Concourse B and Concourse C. Concourse B has gates ranging from 31 to 47. While Conclusre C has gates from 1 to 16.
Use the interactive map top found out the key areas such as check-in counters, security checkpoints, baggage claim, Air Tran station, and parking lots.
Hawaiian Airlines at JFK Terminal 8 handles all the flight operations. This shift from Terminal 4 to 8 has enhanced the passengers' experience with access to the dedicated lounges, check-in area, and improved connections with partner airlines.
Passengers check in on Level 1, while security screening occurs on Level 2 with CLEAR and TSA PreCheck available for eligible passengers. Boarding gates are located in Concourses B and C. In addition, Hawaiian Airline spoassengers also have access to the partner lounges like the Greenwich Lounge near Gate 12.
The airline assists at the terminal for flight changes, cancellations, and upgrades. Most fares do not incur a change fee, although any fare difference may still apply.
Frequently Asked Questions
You can call Hawaiian Airlines at JFK Airport at 1-800-367-5320 for assistance with reservations, flight issues, or inquiries at JFK. The service of this number is available 24/7.
Passengers can request special services from Hawaiian Airlines up to 48 hours in advance. If you request special assistance service at the Hawaiian Airlines check-in terminal at JFK, the service is provided on a first-come, first-served basis.
If you miss your flight from JFK, non-refundable fares will forfeit their booking value if not cancelled up to 3 hours before departure.
No, flights from JFK to Honolulu are domestic since Hawaii is a U.S. state. No passport or customs inspection required for Hawaiian residents.
From the security checkpoint located at Level 2, there is a 2-4 minute walk to the boarding gates.