Austrian Airlines flies out of Terminal 1 at John F Kennedy International Airport. This is the primary terminal for Austrian Airlines flights to Vienna and beyond. The Austrian Airlines JFK terminal dedicated amenities and services to its passengers, including lounge access, shopping, and dining options, along with dedicated check-in and baggage handling services.
Departure at JFK Airport, Austrian Airlines Terminal
JFK Terminal for Austrian Airlines operates one major non-stop route to Vienna (VIE), Austria. This is the only direct destination that Austrian Airlines serves from Terminal 1.
In addition, the Austrian Airlines boarding terminal at JFK manages flights on specific days of the week: Tuesday, Thursday, and Saturday, and takes off in the evening around 18:10 Pm local time. The non-stop flight to Vienna has an average duration of roughly 9 hours and 30 minutes.
All Austrian Airlines flights depart from Terminal 1.
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Check-in: Passengers who prefer to check in at the airport arrive 3-4 hours early. The airline has a dedicated self-service check-in kiosk to avoid a long queue. Priority check-in offers by Austrian Airlines at Level 1 (next to the check-in counter) to business class and first class passengers.
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Security screening: Austrian Airlines offers dedicated priority security control especially to Business Class passengers, HON Circle Members, and Senator or Star Alliance Gold members.
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Boarding gates: Boarding gates 1-11 are designated for Austrian Airlines departing passengers. Passengers need to check their boarding pass to see the boarding gate details. The Austrian Airlines boarding terminal at JFK opens 45 minutes before departure.
Arrivals at JFK Airport Austrian Airlines Terminal
Austrian Airlines flight arrives multiple days per week, mostly on Tuesday, Thursday, and Saturday from Vienna. The flight duration for the arrival flight is 10 hours 15 minutes.
Passengers land at Terminal 1, also known as the Austrian Airlines JFK arrival terminal.
After disembarking from the aircraft, passengers proceed through immigration, followed by baggage claim.
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U.S. Customs and immigration: There is no separate lane for the Austrian Airlines passengers. Expect a custom wait time at JFK of around 20-35 minutes, depending on the arrival time of the day. To expedite the immigration process, eligible passengers can usethe Global Entry kiosk for faster clearances.
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Baggage claim: The Austrian Airlines baggage claim terminal at JFK is located on the arrivals level. 8 baggage carousels in total handle the baggage delivery. Austrian Airlines passengers should check the overhead display monitors to locate the assigned carousel for their flight, based on the arrival flight number.
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Transportation: After exiting the terminal, passengers will find the dedicated pick up ponts for yellow taxis and rideshare services. There is clear signage that directs travelers to the AirTran, which offers easy connections to other JFK Terminals.
Services Available to Austrian Airlines Passengers at JFK Terminal 1
Terminal 1 offers free wiFi and a range of shopping and dining options at JFK. In addition, there are dedicated currency exchange counter at JFK Terminal 1. In addition, the baggage storage facility is available, managed by SmarteCarte.
There are dedicated services offered by the Austrian Airlines, such as:
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Flight changes: Rebooking is allowed at the Austrian Airlines JFK Terminal up to 3 hours before departure. A change fee of 30% of the ticket fare is applied, plus the fare difference, if applicable.
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Cancellation: Austrian Airlines allows cancellation at JFK Terminal 1 through a dedicated counter located next to the check-in area. Flight tickets booked under restricted fares are non-refundable. For fares that permit cancellation, a fee of 400 USD per passenger applies, and the remaining balance is refunded as a credit or cash.
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Flight upgrade: At Austrian Airlines JFK Terminal 1, pay at check-in. Fees to upgrade to Business Class starts 500 USD for flights to/from Vienna.
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Name Corrections: Travelers can fix up to 3 characters in the name up to 2 hours before departure from Austrian Airlines' New York Airport Terminal. Fees for name changnbe starts at 250 USD per passenger.
Special Assistance Service at JFK Austrian Airlines Terminal
Austrian Airlines JFK Terminal 1 offers a wide range of special assistance services, offering all-inclusive travel to its passengers.
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Wheelchair service: Wheelchair assistance is available at the entry hall and can be requested up to 48 hours in advance. At Austrian Airlines JFK Terminal 1, there are over 200 wheelchairs in service and in full compliance with ADA regulations.
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Pet travel: For passengers traveling with service animals, there are two pet relief areas that are available within the terminal 1 and operate 24/7.
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TSA Cares: In addition, the TSA Cares offers special security screening to passengers and those with reduced mobility. Passengers can call 855-787-2227 to arrange support
JFK Airport Austrian Airlines Terminal Map
Austrian Airlines Terminal map for JFK highlights 4 levels - Arrivals, Departures, Concourse,e and Mezzanine.
Passengers can refer to the terminal map below, which showcases clear signage along with real-time assistance with directions and gate information.
Austrian Airlines’ operations at JFK Terminal 1 is streamlined and well-organised for passengers flying between New York and Vienna. Passengers use this terminal for both departure and arrivals. Departure requires 3-4 hours early arrival if needed to complete check-in at the airport.
In addition, JFK Termianl 1 offers essential amenities like free WiFi, dining options, and lounge access for eligible travelers. Also, there are last-minute travel offers by the Asutrain Airlines representatives at JFK airport that cover flight changes, cancellationsm name corrections as well as extra baggage allowance.
For passengers with special needs, the JFK Airport Austrian Airlines terminal offers wheelchairs, pet relief areas, and TSA Cares for security.
Frequently Asked Questions
Passengers flying with Austrian Airlines can park at the Red Garage, which is teh closest parking lot to JFK Terminal 1. There is also the Green garage that serves Terminal 1 with cheaper tariffs.
Gor lost items at Terminal 1, contact the airlines at the Arrivals Level. You can also contact their lost and found team at +1-800-843-0002. For any items lost inside the terminal, contact JFK’s central lost and found office located at JFK Terminal 4.
Yes. The TWA hotel is located inside Terminal 5 at JFK Airport. The nearby hotel options from JFK include the Marriott New York JFK Airport, which offers free shuttles and is located 2 miles away.
Smoking is prohibited inside all the terminals at JFK. For the Austrian Terminal at JFK, use the designated outdoor areas at the entrance of Terminal 1.